Key Responsibilities:
Planning and Coordination:-
Develops and implements technical strategies and plans.
Coordinates technical projects and initiatives.
Manages technical resources, including personnel, equipment, and budget.
Operations Management:-
Ensures the smooth and reliable operation of technical systems and infrastructure.
Monitors performance and identifies areas for improvement.
Develops and implements processes to improve efficiency and reduce costs.
Team Leadership:-
Leads and manages technical teams.
Provides guidance and support to team members.
Conducts performance evaluations and provides feedback.
Problem Solving and Escalation:-
Troubleshoots and resolves technical issues.
Manages technical escalations and ensures timely resolution.
Budget Management:-
Develops and manages the technical operations budget.
Tracks expenses and ensures adherence to budget.
Vendor Management:-
Manages relationships with technical vendors and suppliers.
Negotiates contracts and ensures favorable terms.
Continuous Improvement:-
Identifies and implements process improvements.
Stays up-to-date with the latest technologies and trends.